I’ve had a full career in a variety of positions, and industries. My resume usually includes only the highlights, however I’ve actually worked a variety of jobs over the years, some part time and some full time and some as an independent contractor. This page includes most of the jobs I have held.
- Management
- Internet / Web
- Technical Writing / Course Creation / Videos
- Education / Instructor
- Information Technology / Data Center
- Financial
- Customer Service
- Clerical
- Delivery / Logistics
Some employers may be listed more than once if I held multiple positions at that employer, and a position may be listed more than once if I wore many hats in that role.
Management
Includes roles were I was responsible for the company or a department within a company, and supervised employees, independent contractors and/or vendors.
- President – WisTex Productions International
- Oversee operations of the company and manage independent contractors & vendors.
- Director – WisTex Solutions LLC
- Oversee operations of the company.
- Director – CaribbeanChoice.com Inc.
- Oversee operations of the company, and work with web designers, vendors and partners.
- Supervisor – HostGator.com LLC
- Create vision and plan for the company’s knowledge base and supervise a team of technical writers.
- Dispatcher – Takeout Taxi
- Supervise delivery drivers in multiple delivery areas.
- Assistant Front End Manager – The Great Atlantic & Pacific Tea Company (A&P)
- Assist in managing the cashiers and the front of the store.
Internet / Web
Includes roles were I primarily dealt with internet or web related applications, which often included building or modifying web pages, creating content and administering websites.
- Consultant – WisTex Productions International
- Create initial concepts, and build websites for the company and for customers.
- System Administrator – CaribbeanChoice.com Inc.
- Responsible for the websites, server, content and revenue streams.
- Information Systems Specialist – Geophysical Development Corporation
- Created and maintained company website, and internal web-based tools.
Technical Writing / Course Creation / Videos
Includes roles where I created technical documentation, courses and/or videos to train employees or to assist customers.
- Consultant – WisTex Productions International
- Create content for knowledge bases, content websites, and online courses, on a variety of topics and a variety of websites.
- Sr. Technical Communicator – HostGator.com LLC
- Responsible for the company’s knowledge base, which was used by customers and support staff. Duties include writing content, creating videos, implementing a style guide, editing other technical writer’s work, and being a liaison with other departments.
- Computer Operator – Texas Commerce Bank N.A.
- Wrote and maintaned the Pulse Network Operator Manual which outlined policies and procedures to be followed by Computer Operators.
Education / Instructor
Includes roles where I trained employees and/or customers in group classes or one-on-one training.
- Consultant – WisTex Productions International
- Trained customers in a variety of technologies, including internet, website creation, Micrsoft Office, etc.
- Information Systems Consultant – Unisys Corporation
- Trained customers in Microsoft Windows, Microsoft Office, and proprietary systems.
- Instructor – Reed Educational Services, LLC
- Trained employees of a NASA Contractor in Cold Fusion.
- Adjunct Instructor – Wharton County Junior College (WCJC)
- Trained students in Microsoft Office, website technologies, and Cisco (CCNA). Some of the courses were for the Texas Workforce Commission.
Information Technology / Data Center
Includes roles where I worked in a data center with various technologies and systems.
- Computer Operator – Geophysical Development Corporation
- Operated Unix and Linux servers, tape drives and equipment.
- Computer Operator – Chase Bank of Texas N.A. / Texas Commerce Bank N.A.
- Operated Mainframe, Tandem, and Tape Silos. Monitored systems and helped troubleshoot issues internally or with other banks.
- Operator – Computer Output Print & Internet (COPI)
- Operated high speed printing equipment and digitized fonts.
Financial
Includes roles primarily in the financial arena, where I helped consumers or business with their financial needs.
- Independent Agent – Ignite Payments Westheimer
- Assist customers in accepting credit, debit and gift card payments online or in a brick-and-mortar establishment.
- Financial Planner – Primerica
- Assist customers with their retirement and saving needs.
Customer Service
Includes roles that primarily involved direct customer interaction with customers, providing support or services.
- Junior Administrator – HostGator.com LLC
- Assist customers with their web hosting issues via chat or telephone.
- Customer Service Representative – Takeout Taxi
- Take orders for customers wanting delivery of takeout.
- Cashier – The Great Atlantic & Pacific Tea Company (A&P)
- Check out customers, accept payment and bag groceries.
Clerical
Includes roles where my duties included keeping the office running and organized.
- Office Assistant – Council of Ethnic Organizations at the University of Houston
- Employed by the University of Houston to help manage the office for a large student group.
Delivery / Logistics
Includes roles involving delivery and logistics.
- Dispatcher – Takeout Taxi
- Responsible for dispatching drivers in multiple delivery areas simultaneously.
- Driver – Takeout Taxi
- Responsible for picking up food at participating restaurants, and delivering the food to customers.
- Driver – Papa Johns
- Responsible for making pizzas, and delivering them to customers.
- Driver – Domino’s
- Responsible for making pizzas, and delivering them to customers.